As a company authorised and licensed to provide financial services, NSXCOIN has instituted procedures designed to keep our clients’ money secure. Daily security checks ensure that the firm has constant, sufficient capital. Client funds are also kept strictly separate from company money in investment grade rated, top tier banks.
We offer many methods to fund your account. These vary by country, based on local requirements. We offer Visa/Mastercard, and most other credit cards as well as wire transfers and most 3rd party payment providers. We are constantly striving to offer you even more deposit and withdrawal options and to make the processes even easier. If you have any queries, simply contact our Client Support team. Most deposits are posted within minutes but several methods may take days to verify. Please contact us for more specific details, if required.
Withdrawals are processed within 24-72 hours but it might take more time for your processor to post the withdrawal. Higher level accounts get higher priority in processing. Please be aware of our strict KYC policies and international anti-money laundering and terrorism regulations. You can find the complete details under the KYC heading on our website or contact customer support. Please make sure your verification documents are in order.
Withdrawals to credit or debit cards are processed back to cards as “refunds” up to the amount charged by an individual for funding his/her account. Wire transfer will be used to send any remaining balance in addition to this amount. For example, a trader deposits $1,000 via credit card, makes $600 profit and wants to withdraw $1,600.
Subject to KYC identification documents being verified and approved, $1,000 of the total $1,600 would be sent back to the original card as a “refund”, and the remaining $600 would be sent via wire transfer.
Traders who have not placed any trades on their account, can request their full deposit amount back to the original payment source, e.g. credit card. This will be processed as a full refund back to the card.
There is a $20 (USD) fee for wire transfers, however, any withdrawal request below the amount of $500 (USD) via bank transfer will be charged a 25 unit fee of the original currency in which the initial deposit was made (USD, EUR and GBP). The minimum withdrawal amount is 250 of the currency you used to make
the initial deposit.
Once a withdrawal request is submitted, it can take NSXCOIN up to three business days to process the request. Once the request has been approved, please allow an additional 5-7 business days for the funds to show in your account. Cancelling your account – There is no additional cost if you would like to cancel your account. Simply make a withdrawal request, and inform us about your desire to close your account. Withdrawals will be processed as per the withdrawal procedure outlined above.
This post is also available in: GR